According to a just released survey by the American Customer Satisfaction Index, some car owners are experiencing auto remorse. The seven car brands consumers are most satisfied with include Mercedes-Benz, Subaru, Lexus, Volkswagen, Toyota, Honda and Buick. The lowest satisfaction awards go to Acura, Dodge, Jeep, Audi, Mazda, BMW and Cadillac.
The drivers were asked to score their satisfaction not just with the vehicle’s performance, but with expectations and customer service at the dealer.
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